How to write a TikTok Shop product listing that passes review
A rejected listing costs you days, a misleading one costs you returns and penalties. Here's a template and the rules that matter.
The template
| Element | What to write |
|---|---|
| Title | Product + key feature + size or quantity. No brand you don't own, no contact details, no "best" |
| Main image | The product alone, sharp, on a plain background |
| Other images | Real size, packaging, labels, in use |
| Description | Material, dimensions, weight, box contents, instructions, warnings |
| Price and shipping | Clear, final |
| Delivery time | Consistent with your stock |
| Compliance | Documents for your category |
| Returns | In line with the rules of your country |
The claims that get you rejected
| Avoid | Why |
|---|---|
| "Cures", "treats", "heals", "relieves pain" | Medical claim |
| "FDA approved" (if false), "doctor recommended" (without proof) | Misleading |
| Edited before-and-after | Misleading, banned for weight loss |
| "Only 3 left!" (if false) | Fake urgency |
| "No returns" | Against the rules |
Returns
🇺🇸 United States
Buyers can return most items within 30 days of delivery under TikTok Shop's standard policy.
🇬🇧 United Kingdom
Online buyers can cancel within 14 days of receiving the item, without a reason, then have 14 days to return it; you refund within 14 days of getting it back.
Key point
Describe the product exactly as it is. The best listing is the one that gets no surprise returns.
FAQ
Why was my listing rejected?
Often for a health claim, a blurry main image, missing compliance documents, or a brand you're not authorized to use.
Can I use before-and-after photos?
Not for weight loss. Elsewhere, only genuine, typical, unedited results, saying that results vary.
Can I set my own return policy?
Within the rules: TikTok's standard 30-day window in the US, the 14-day cancellation right in the UK.
Official sources
- TikTok Shop US: returns and refunds
- GOV.UK: accepting returns and giving refunds, the law
- TikTok Shop US: prohibited products policy
- TikTok Shop UK: prohibited products policy
From reading to doing
The Double Éveil course is free: short missions with a checklist and a quiz at each step. Adults (18+) only.
Our method: this lesson relies on TikTok Shop's official pages and public guidance, checked on the dates shown. Rules change: Seller Center and the TikTok app are the final word. This is neither legal nor tax advice, and no earnings are promised. Some links are affiliate links, always labelled: if you subscribe through them, you pay nothing extra and we earn a commission.